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Explore pgebet Terms and Conditions

These Terms and Conditions set out the agreement between you and pgebet when you open an account and use our lobby, wallet, and support services.

Account EligibilityWallet RulesDeposits via UPI & PaytmWithdrawal RightsDispute Process
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TERMS CONTACT PATHS

Reach Us About Your Account Agreement

Team online

Live Chat Support

Start a live chat from the account dashboard any time you have a question about a specific clause, your wallet rights, or how a particular rule applies to your account. Our team responds within minutes during active hours.

Email Disputes

For formal written queries — disputes about account suspension, fund holds, or requests for a Terms clarification on record — email our compliance desk. We acknowledge every message within 24 hours and resolve most cases within 5 business days.

Help Centre Articles

Our Help Centre holds plain-language summaries of each section of these Terms, including wallet rules, withdrawal conditions, and account closure procedures. Search by topic or browse by category to find the answer you need without waiting.

HOW WE HANDLE YOUR DATA

See How pgebet Protects Your Account

From the moment you open your account, we apply a set of consistent security and data practices that are written into these Terms.

Data We Collect

We collect the details you submit at registration — name, contact, and payment identifiers like your UPI handle or Paytm…

Cookie Policy

Our site uses functional cookies to keep your session active and analytical cookies to understand how pages perform.

Account Security

Your account is protected by password hashing and two-step verification on login from new devices.

Data Retention

We retain your account records for the period required by applicable law in the jurisdictions where we operate.

Who to Contact

For data-related requests — access, correction, or deletion of your personal records — contact our privacy team via the email…

Requesting Changes

You may request corrections to your registered name, contact number, or linked payment method through the account settings page or…

Check Answers on Account Terms

The questions below cover what our account holders ask most about these Terms. If your question is not here, our live chat team can walk you through any clause.

These Terms apply to every person who opens an account on pgebet and accesses any product in our lobby. Access depends on local law and is available only where local law permits such activity. Creating an account confirms you meet the eligibility criteria in your jurisdiction.

Yes. We may update these Terms at any time by posting the revised version on this page. The date of the latest revision is shown at the top of the document. Continued use of your account after an update means you accept the new version of the Terms.

If we suspend your account for a breach of these Terms, your wallet balance is held pending investigation. If the suspension is lifted, funds are restored. If the breach is confirmed, funds may be forfeited in line with the relevant clause — full details are in the Wallet section of these Terms.

Send a written dispute to our compliance email within 30 days of the decision. Include your account ID, the clause you believe was applied incorrectly, and any supporting evidence. We acknowledge disputes within 24 hours and aim to resolve them within 5 business days.

Yes. The Wallet section of these Terms covers deposits and withdrawals via UPI, Paytm, and PhonePe. Withdrawals are returned to the same payment source used for the deposit. Processing times and any verification steps required are detailed in that section.

Submit a data access request to our privacy team using the email in the Help Centre. Include your registered account ID. We process access requests within the timeframe required by applicable law, typically within 30 days of receiving your request.

These Terms are interpreted in line with applicable law in the jurisdiction where your account is registered. Where local law in India conflicts with any clause, local law takes precedence and the conflicting clause is read as narrowly as needed to achieve compliance.

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