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How pgebet Handles Your Personal Data

At pgebet, we are clear about what data we collect from you, why we collect it, and how long we keep it.

Transparent data collectionSecure account storageIndia-jurisdiction awareYour right to access and deleteContact us any time

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What This Privacy Policy Covers

pgebet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every interaction you have with pgebet — from the moment you land on our site through to deposits via UPI, Paytm or PhonePe, account activity, and any support conversations you open. We collect only the data needed to operate your account, process

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transactions and meet the obligations that apply under the law in your region. Where local law in India requires specific data-handling steps, we follow those steps. Access to our platform and the scope of data we process may vary depending on local law and is available
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only where local law permits. We do not sell your personal data to third parties for their own marketing purposes, and we do not share it beyond the partners needed to run payment rails and security checks.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we store your data, want to request a copy of what we hold, or need something corrected or deleted, our dedicated privacy team is ready to respond. We aim to acknowledge every request within two business days and resolve it within thirty calendar days, in line with applicable law.

Team online

Privacy Email

Write to our privacy team at the dedicated address shown in your account settings. We respond within two business days and treat every request as confidential from receipt to resolution.

Live Chat

Our support chat is open around the clock. Start a chat session, choose the Privacy or Data option, and our team will log your request and route it to the correct department the same day.

In-Account Request Form

Log in, head to Account Settings, and open the Data and Privacy tab. Submit the built-in form to raise a data access, correction or deletion request — no email required, tracked automatically in our system.

HOW WE PROTECT YOUR DATA

Browse Our Data Handling Practices

We apply specific technical and organisational measures to every layer of data we hold — from the moment you complete a UPI deposit through to the encrypted records…

Data Collection Scope

We collect your name, contact details, payment method identifiers such as your UPI ID, device fingerprint and session logs.

Cookie Use

Our site uses session cookies to keep you logged in, analytics cookies to understand which pages load slowly, and preference…

Account Security Measures

Passwords are stored as salted hashes — never in plain text. All connections to pgebet run over TLS encryption.

Data Retention Periods

Active account data is held for as long as your account remains open.

Third-Party Data Sharing

We share data only with payment processors (UPI, Paytm, PhonePe networks), identity verification services and fraud-prevention partners.

Requesting Changes to Your Data

You may request a full export of the data we hold, ask us to correct inaccurate details, or request deletion…

Explore Answers to Common Privacy Questions

These are the questions we receive most often about data rights, cookies and account privacy. If your question is not covered here, open a chat or use the in-account request form and we will respond in writing.

We collect your full name, email address, mobile number, date of birth and the payment identifiers you register — such as your UPI ID or Paytm number. Device and session data is also logged for security purposes.

Payment identifiers are tokenised — we store a reference string, not your full account credentials. Full UPI or Paytm account details are processed directly by the payment gateway and are never written to our own database in raw form.

Yes. Submit a data access request through the Data and Privacy tab in Account Settings or email our privacy team. We will deliver a structured export of your account data within thirty calendar days of confirming your identity.

Submit a deletion request via the in-account form or by email. Where no legal retention obligation applies, we will delete your data and send a written confirmation. Records we are legally required to keep will be flagged and explained.

No. We do not sell or rent your personal data to advertisers. The only third parties who receive your data are those needed to run payment processing, identity checks and fraud prevention — each bound by a data processing agreement.

A cookie consent banner appears on your first visit. You can accept all, reject non-essential, or customise by category. You may also update your preferences at any time through the Cookie Settings link in our site footer.

Contact our privacy team directly by email or live chat. We will investigate and respond within two business days. If you are not satisfied with our response, you may escalate to the relevant data protection authority under applicable Indian law.

How pgebet Handles Your Personal Data

Contact Us About Your Data

Privacy Email

Live Chat

In-Account Request Form

Browse Our Data Handling Practices

Data Collection Scope

Cookie Use

Account Security Measures

Data Retention Periods

Third-Party Data Sharing

Requesting Changes to Your Data

Explore Answers to Common Privacy Questions

01 What personal data does pgebet collect when I open an account?

02 How does pgebet store my UPI or Paytm payment details?

03 Can I ask for a copy of all the data pgebet holds about me?

04 How do I ask pgebet to delete my personal data?

05 Does pgebet share my data with advertisers or marketing companies?

06 How can I manage cookies on the pgebet site?

07 Who do I contact if I believe my privacy rights have been breached?

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